In an era where non-cash payments are on the rise (with 1.65 trillion transactions processed globally in 2024, a year-on-year growth of 16.6%) and consumer expectations demand instantaneous transactions, the ability to effectively measure, monitor, and mine Nonstop production data has never been more critical.
IR has been at the forefront of Nonstop monitoring and observability for almost 40 years, helping financial institutions not just to survive, but thrive. Today’s Infrastructure solution, powered by Prognosis, features nearly 4,000 out-of-the-box dashboards and approximately 17,000 individual data elements, transforming raw system data into actionable intelligence.
But monitoring alone isn’t enough in today’s sprawling observability landscape. When insight isn’t instant, risk grows exponentially. Tickets pile up, incidents linger without root cause analysis, and SLAs get missed while leaders make decisions in the dark. Observability stacks have become sprawling, with multiple tools, siloed teams, and endless dashboards. Even experts waste hours searching for answers, while the business suffers from inefficiency and delay. This complexity has driven IR’s evolution from reactive monitoring to comprehensive capacity management solutions and cutting-edge AI innovation.
Capacity Management: Building Tomorrow’s Infrastructure
Computing resources are scaling faster than ever, workloads are more dynamic, and capacity management has moved beyond traditional limits. IR’s vision is to help financial institutions keep technology in lockstep with business demands, ensuring resilience, agility, and growth.
For financial institutions and Fintechs navigating regulatory changes, customer acquisition growth, and rapid technological advancement, capacity planning ensures operational infrastructure can scale efficiently. By analyzing historical data and predicting future demand, organizations avoid both costly overprovisioning and dangerous underutilization that leads to system overloads and crashes.
IR’s Capacity Management for Nonstop systems standardizes capacity planning by automating every aspect of the process, from data collection to ongoing forecasting while incorporating insights from people who know your business best, to present a visual report with clear insights into whether your system can handle future demand.
AI-Powered Discovery with Iris
Parallel Capacity Management, IR’s revolutionary AI approach centers on Iris, the company’s soon-to-be-released AI-powered Prognosis assistant. Unlike bolt-on chatbots, Iris is purpose-built for observability and natively integrated into Prognosis. Phase one will enable users to ask questions in natural language and receive contextual answers from IR’s rich dataset.
This democratization of insights means front-line support, engineers, and executives can self-serve without digging through dashboards or wrestling with complex syntax. The result: accelerated triage, slashed time-to-resolution, and reduced escalations across the organization.
Future-Proofing Through Intelligence
As the industry transitions from multi-day settlement cycles to real-time expectations, those who securely move money fastest will prosper. IR’s dual approach – proven capacity management solutions and emerging AI capabilities – creates a powerful foundation for this transformation.
IR’s integrated approach, combining decades of Nonstop expertise with cutting-edge AI development, positions clients to confidently navigate today’s dynamic financial environment while building toward tomorrow’s opportunities. In a world where system uptime is table stakes and customers expect answers now, IR’s comprehensive solutions don’t just monitor systems; they optimize operations today and predict tomorrow’s needs for sustained competitive advantage.
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