Trying to change the IT (Information Technology) infrastructure is hard at the best of times, but the coronavirus pandemic has ironically helped IT departments to do just that. In many cases, the pandemic has helped to accelerate IT transformation projects. Organizations are looking to digitally enable their business processes as they are grappling with the enhanced requirements and demands of the ‘new normal’.
Let’s get definitions out of the way. If you have been wondering about the difference between IT Transformation and Digital Transformation (DX) then you are not alone. Many IT professionals and business commentators have stepped in to clarify what these differences boil down to, but in many cases, they have only raised more questions. As we move into 2021, enterprises are deep into projects that are designed to better align technology with business outcomes and as they do so, the idea of transformation appears with almost regular monotony.